PBOPlus JindalAlign

Legal · Mobile app

Privacy Policy for JindalAlign.

What the JindalAlign workplace app collects, why it needs it, who else touches it, and how to have it removed.

JindalAlign is a workplace application for employees and authorised contractors of Jindal Steel and Affiliates. It is not a consumer product. The app is built and operated by PBOPlus Consulting Private Limited (“PBOPlus”, “we”) on behalf of the employer.

01What we collect

Only what the app needs to sign you in, carry your conversations and answer your questions.

CategoryExactly whatWhere it comes from
Identity & contactName, work email, mobile number, employee ID, department, designationYour employer’s existing OSIF / ODIF records — you don’t create an account in the app
MessagesText of messages you exchange with colleaguesYou, when you send them
AttachmentsPhotos, videos, voice notes and documents you choose to sendYou, one item at a time
Questions to AERIALWhat you ask the in-app AI assistant, and its answersYou, when you ask
Device identifierA push-notification token, and whether the device runs Android or iOSThe app, so notifications reach your phone

02What we don’t collect

  • Your location — precise or approximate.
  • Your phone’s contacts, call history, SMS, calendar, or other apps.
  • Payment or financial information. There are no purchases of any kind.
  • Health or fitness data, advertising IDs, or browsing history.
  • Crash reports or usage analytics — the app contains no analytics or crash-reporting SDK.

03Device permissions

Each is requested only at the moment you use the feature that needs it, and can be refused without affecting anything else.

CameraTo take a photo and attach it to a message.
MicrophoneTo record a voice note, or ask AERIAL a question by voice.
PhotosChosen through the system picker, which shares only the items you select — never your whole library.

Notifications and Face ID / fingerprint unlock are optional and can be switched off in your device settings.

04Why we use it

  • Signing in — your email, password or a one-time code sent to the mobile number on your record confirms it’s you.
  • Running the app — messages and attachments are stored so conversations persist across devices and reach the people you send them to.
  • Answering questions — AERIAL processes your question to produce an answer, and keeps the thread so you can return to it.
  • Notifications — the push token delivers new-message alerts to your device.

We do not use your data for advertising, profiling or automated decisions about you, and we never sell it.

05Who it’s shared with

Data stays within systems operated for your employer, except where one of these service providers is needed to make the app work. Each processes data only on our behalf.

  • Expo, Google Firebase Cloud Messaging and Apple Push Notification service — deliver notifications. They receive the notification and a device token, not your message history.
  • Meta WhatsApp Business (via our messaging provider) — delivers one-time sign-in codes to your registered number, if you choose code sign-in.
  • AI model providers — generate answers to AERIAL questions, under contract, without using them to train their models.

We share nothing with advertisers or data brokers, and disclose data to anyone else only where the law requires it.

06Storage & retention

Application data is held on servers operated for your employer. Messages and attachments are kept for as long as the conversation exists, or until deleted. One-time sign-in codes expire after five minutes and are erased once used.

Media you open is also cached on your own phone so it reopens instantly. Signing out, or clearing the app’s storage, removes that cache.

07Security

All traffic between the app and our servers is encrypted in transit using HTTPS. Access to stored data is restricted to authorised administrators. Sign-in codes are stored only as salted hashes and are destroyed after five wrong attempts.

08Your choices & deletion

  • Delete individual messages you have sent, from inside the app.
  • Turn notifications off, or refuse camera, microphone and photo access — only the matching feature stops working.
  • Request a copy of your data, a correction, or deletion of your data by emailing support@pboplus.com. We reply within 30 days.

Because this is a workplace system, some records may have to be kept where your employer has a legal or business obligation to retain them. We’ll tell you if that applies to your request.

09Children

JindalAlign is for adults in employment. It is not directed at children, and we do not knowingly collect data from anyone under 18.

10Changes to this policy

If this policy changes materially, we’ll update the date at the top of this page and let users know inside the app.